We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at abdullrehman1017@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at abdullrehman1017@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
At Gulf Nest, we want our customers to be satisfied with their purchases. If you experience any issue with your order, please contact our customer support team and we will assist you according to the terms below.
You may request a return within 7 days of receiving your order.
To be eligible for a return:
Please do not return any item without first contacting our customer support team.
Please inspect your order after receiving it.
If your product is:
please contact us as soon as possible after delivery.
To help us resolve the issue quickly, we may request:
Once the issue has been reviewed and approved, Gulf Nest may offer a replacement, exchange, or refund, depending on the circumstances.
Returns may not be accepted for certain products, including:
If you are unsure whether your product is eligible for return, please contact us before sending it back.
Once we receive and inspect the returned product, we will inform you whether your refund has been approved.
If approved, the refund will be processed using the applicable payment method.
Please note that the time required for the refunded amount to appear in your account may depend on your bank, card provider, or payment service provider.
For orders paid by Cash on Delivery (COD), approved refunds may be processed through bank transfer or another available refund method.
The customer may be required to provide the necessary payment or bank details for processing the refund.
If you receive a damaged, defective, or incorrect item, you may contact us to request an exchange.
Exchange requests are subject to product availability and approval by Gulf Nest.
If the return is required because Gulf Nest supplied an incorrect, damaged, or defective item, return arrangements may be provided by us where applicable.
For returns requested for other reasons, the customer may be responsible for return shipping costs.
Original delivery charges may be non-refundable unless the return is due to an error by Gulf Nest.
If you wish to cancel your order, please contact us as soon as possible.
Orders can generally only be cancelled before they have been processed or dispatched. Once an order has been shipped, it may need to follow our standard return procedure.
After an approved return has been received and inspected, refunds will normally be initiated within 7–14 business days.
Actual processing times may vary depending on the payment provider or financial institution.
For any questions regarding returns, exchanges, damaged products, or refunds, please contact:
Gulf Nest
Email: gulfnest84@gmail.com
Phone / WhatsApp: 03333206571
Serving Customers in the United Arab Emirates (UAE)